Privacy Policy

Last updated: October 7, 2025

Introduction

At GenEngine, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered content generation platform. Please read this privacy policy carefully.

By using GenEngine, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect information you provide directly to us, including:

  • Account information (name, email address, password)
  • Profile information (preferences, settings)
  • Communication data (support tickets, feedback)

Content and Usage Data

When you use our content generation services, we collect:

  • Keywords and topics you input for content generation
  • Templates and customization preferences
  • Generated content (stored temporarily for service delivery)
  • Usage patterns and feature interactions
  • Error logs and performance metrics

Technical Information

We automatically collect information about your device and usage:

  • IP address and location data
  • Browser type and version
  • Operating system
  • Device identifiers
  • Access times and session duration

How We Use Your Information

Service Provision

  • Generate AI-powered content
  • Authenticate and manage accounts
  • Process content generation requests
  • Store and deliver generated content
  • Provide customer support

Service Improvement

  • Analyze usage patterns
  • Improve AI content quality
  • Develop new features
  • Optimize performance
  • Troubleshoot technical issues

AI Service Providers

Anthropic Claude AI: We use Anthropic's Claude AI to power our content generation. Your input data (keywords, topics, templates) and generated content are processed through Anthropic's API.

Anthropic's data handling is governed by their privacy policy and API terms. We recommend reviewing Anthropic's privacy practices at anthropic.com.

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

AI Service Providers

Your content generation requests are processed through Anthropic's Claude AI API. This is necessary to provide our core service.

Infrastructure Providers

Hosting, storage, and database providers that help us operate our platform (AWS, cloud storage services).

Legal Requirements

When required by law, regulation, legal process, or governmental request.

Business Transfers

In connection with any merger, sale of company assets, or acquisition.

Data Security

Security Measures

  • Encryption of data in transit (HTTPS/TLS)
  • Encrypted storage of sensitive information
  • Secure authentication and access controls
  • Regular security assessments
  • Secure API communication with AI providers

While we implement industry-standard security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your information.

Content Retention

Generated Content: Content you generate is stored in your account for your access and management. You can delete generated content at any time. Deleted content is permanently removed within 30 days.

Account Data: We retain your account information for as long as your account is active. After account deletion, we retain minimal data for legal compliance (30-90 days) before permanent deletion.

Cookies and Tracking

We use cookies and similar technologies for:

  • Essential Cookies: Authentication and basic functionality
  • Analytics Cookies: Understanding platform usage and performance
  • Preference Cookies: Remembering your settings

You can control cookies through your browser settings, though disabling essential cookies may affect functionality.

Your Rights and Choices

Data Rights

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and data
  • Export your generated content
  • Object to data processing

Content Management

  • View all generated content
  • Delete content at any time
  • Download your content
  • Control content sharing settings

Children's Privacy

GenEngine is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your own, including the United States where our servers are located. We ensure appropriate safeguards are in place to protect your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use after changes constitutes acceptance.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

GenEngine Privacy Team

Email: [email protected]

Website: genengine.com

For data protection requests, please use the subject line "Privacy Request" to ensure prompt handling.